Introduction
Welcome to CGGST (“we”, “us”, “our”). We respect your privacy and are committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website (https://cggst.com) and related services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: This includes information that can identify you personally, such as your name, email address, phone number, postal address, company name, etc. This is collected when you register on our site, fill out forms, subscribe to newsletters, contact us, or otherwise interact with the site.
-
Account Credentials: Username, password, login details when you create an account (for features like the AI‐GST Bot, etc.).
-
Usage Data: Details of how you use the site, pages visited, content accessed, system logs, IP address, browser type, device type, operating system, time and date of access.
-
Communication Data: Content of communications between you and us (e.g. messages, feedback, queries).
-
Cookies and Tracking Technologies: We may use cookies, web beacons, analytics tools to track and store information about your activity on the site and improve our services.
2. How We Use Your Information
We use the collected information for purposes including:
-
To provide, maintain, and improve our services, products, tools (for example the AI GST Bot)
-
To process registrations and authenticate users
-
To respond to your queries, feedback, or support requests
-
To send important notices, updates, newsletters or marketing communications (only if you have opted‐in)
-
To monitor and analyze usage trends to improve performance, features, and user experience
-
To enforce our terms, policies, and prevent misuse
-
For legal/compliance reasons, if required by law or to respond to court orders
3. How We Share Your Information
We may share your personal information in the following ways:
-
With our employees, contractors, or service providers who need to access the data to perform services on our behalf
-
If we are legally required to do so (for example in response to a subpoena or court order)
-
To protect our rights, property, or safety, or the rights, property, or safety of others
-
In connection with a merger, acquisition or sale of all or part of our assets (under confidentiality obligations)
-
With your consent
4. Cookies and Tracking Technologies
-
We use cookies, local storage, and similar technologies to collect usage information and improve our services.
-
Cookies may be “persistent” or “session” cookies.
-
You can choose to disable cookies via your browser settings, but this may affect the functionality of the website.
5. Security of Information
-
We implement reasonable technical, organizational, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
-
However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.
6. Data Retention
-
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our policies.
-
If you request deletion of your account or information and there is no legal requirement to retain it, we will delete or anonymize your data.
7. Children’s Privacy
-
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
-
If you believe we have collected data from a minor, please contact us so we can delete it.
8. Your Rights
Depending on applicable law, you may have rights over your personal data, including:
-
The right to access your data
-
The right to correct or update your data
-
The right to request deletion of your data
-
The right to restrict or object to certain processing of your data
-
The right to data portability
-
The right to withdraw consent where consent is used as a basis for processing
To exercise any of these rights, contact us via contact details given below.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. You should review their privacy policies before providing your personal information on those websites.
10. Changes to This Privacy Policy
-
We may update this Privacy Policy from time to time. When we do, we will revise the 2025-09-15 date at the top of the policy.
-
Any changes will take effect when posted. Your continued use of the site after changes are posted constitutes your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us:
Saraswat Associates
Address: S-12, 2nd Floor, Raheja Towers, Jail Road, Near Hotel Celebration, Raipur – 492001, Chhattisgarh, India
Phone: +91-79879-12981
Email: sacgtaxryp@gmail.com
12. Jurisdiction & Applicable Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to this policy or the use of our services shall be resolved in the courts having jurisdiction over Raipur, Chhattisgarh, India.
13 App IOS | Android data collection
Our Android and iOS applications do not collect any data except chatbot messages. this is required for functionality
